Visitor Information

If you are involved in an accident or a near miss, please report the incident to a Customer Experience Officer at the reception desk, where a member of the team will be situated.

Remember, to access relevant contact details just scan the QR code on the back of your badge!

When you arrive at the College, please enter through the main reception at the Balliol building unless otherwise instructed by your Host. Customer Experience Officers will be in the main reception area to check you in. You can find directions here.

To download a map of our Balliol Road Campus, tap here.

The College hosts number of catering outlets that you’re welcome to use whilst on campus. Each of the outlets serve a range of refreshments.

• Balliol building – Costa Coffee, ground floor.
• Balliol building – Refectory, 1st floor.
• Port Academy Liverpool building – The Diner, ground floor.
• University Centre – L20 Cafe, ground floor.
• Healthcare Campus - Cafe, ground floor.
• Sefton Sixth Form College – Refectory, ground floor.
• Thornton College – Refectory, ground floor.

Directions to our various campuses and public transport links can be found here.

In the event of an emergency, please leave through your nearest exit and proceed to the nearest meeting point. Your Host and other staff members will be on hand to guide you.

Equality, diversity and inclusivity is something that Hugh Baird College promotes at every stage of the staff and student journey. Embedding inclusivity through promotion of the nine protected characteristics as outlined in Equality Act 2010. Hugh Baird College is proud to support all diversities. As a College we show this in many ways, such as:

• Staff wear rainbow lanyards to show support for LGBT+ community and Hugh Baird College are currently working towards the Rainbow Flag award
• Hugh Baird College have various policies in place to ensure fair treatment of students and staff when considering such things as maternity and disability
• A dedicated learner support team offers support to any students who may need it due to disability, learning difficulty or mental health

During your time on site we would like you to respect these protect characteristics. Please ensure that all your interactions with students are respectful and inclusive. In turn we also expect our staff and students to treat you respectfully and inclusively, should you experience any behaviour to the contrary please discuss this with your key point of contact on site or visit reception.

Hugh Baird College is proud to promote an inclusive environment for all students regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation in accordance with the Equality Act 2010. As a College it is recognised that diversity of all forms should be celebrated. This is promoted to ensure all staff, students and stakeholders feel proud to explore and share their own identity.

If you sustain any personal injuries, or are present while an accident occurs, please report in the first instance to the reception desk of the campus you are visiting, where a member of the team will be situated.

The College has adequate public and employee liability cover. A copy of the certificate can be found here.

While the College takes every precaution to protect visitors’ property during a visit, the College will not be held responsible for any loss or damage.

Visitors can request access to the College’s WiFi from the Customer Experience Officer based in the Balliol building and Port Academy Liverpool building reception areas.

In the event of a lockdown, you will hear the announcement stating the College is in lockdown. The emergency lockdown is used when it is necessary to restrict movement around the College site. On hearing the announcement, visitors should proceed to the nearest office or supervised classroom as quickly as possible. Visitors are politely requested to refrain from using any mobile or internet device during a lockdown until told by a member of staff that it is permissible to do so.

Any theft or loss of items should be reported to the Customer Experience Officers, located in the main reception.

Car parking at our Balliol Road Campus is extremely limited. Your Host can request a space on your behalf or, alternatively, please contact one of our Customer Experience Officers on the main reception number – 0151 353 4444.

You can find a list of various public car parks here.

The College recognises it has an explicit duty to safeguarding and protecting children and vulnerable adults from harm and we encourage you to alert staff members to any inappropriate behaviour or concerns that you may have. You can do this by going to reception and asking to speak to a Safeguarding Officer. Please remember as a visitor you have a duty to take reasonable care for the safety of yourself and others whilst on site. However we do recognise that safeguarding is everyone’s responsibility so you can also look out for any staff member with a yellow and rainbow lanyard on and they will be able to support you.

For further Safeguarding information, click here.

Any theft or loss of items should be reported to the Customer Experience Officers, located in the main reception.

We operate a strict no smoking policy on College campuses. There are designated smoking areas outside of the building, which are clearly signposted.

Hugh Baird College aims to enrich the experience of students, staff and the community. To ensure this is possible we would like to make you aware of the College mission to inspire, challenge and transform lives.

To ensure this is possible the College aims to invite guests, like yourself, onto site to support and enrich students learning experience. In order for Hugh Baird College to form effective partnerships with visitors we would like to provide some information on values supported and delivered by the College. We would also like to assure you that the College respects, embeds and promotes British Values. As a College Hugh Baird College aims to promote these values within the student journey. We also hope that our College values go hand in hand with British Values. Staff and students aim to behave in a way that promotes excellence, accountability, innovation, collaboration and integrity. These values actively support British Values. Please ensure that any interactions you have with students on site aim to support and promote this message.

If you have any special requirements that would make your visit to the College easier or more enjoyable, please contact the Customer Experience team via cxo@hughbaird.ac.uk.