Trade Counter Services Level 2

This apprenticeship is ideal for those who work in a trade counter position, selling to the public, trades, who have a warehousing background and looking to develop skills.

The Pearson Edexcel Level 2 Certificate in Trade Business Services (QCF) are for learners who work in, or want to work in workplace where the products and services offered are directed towards other businesses, i.e. in a business to business context.

Learners will typically be part of a team working with staff responsible for a variety of activities including stock control, ongoing sales, sales generation, account management or design services.

It gives learners the opportunity to:

  • Demonstrate competence in the following roles: Administrator, Business Developer, Trade Counter Sales, Customer Service Assistant, Warehouse Personnel, Sales Representative, Designer
  • Develop knowledge and skills related to the specified job roles in business to business services for example in a trade business serving the construction industry

Achieve a nationally-recognised Level 2 qualification.

What are the entry requirements?

No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification.

What can I do if I complete this course?

  • Certificate/Diploma can progress to the Pearson BTEC Level 2 Certificate and Diploma in Retail Knowledge,
  • Pearson Edexcel Level 2 Certificate or Diploma in Retail Skills
  • Pearson BTEC Level 3

Certificate or Diploma in Retail Knowledge or the Pearson Edexcel Level 3 in Retail Skills (Visual Merchandising), (Sales Professional) or (Management). The qualification can encourage progression as learners will develop the knowledge and understanding needed to progress through associated positions and into senior roles, and can potentially provide access opportunities to further or higher education.


12 months.




Please contact the Business Development Team for further details:

  • Tel: 0151 353 4444
  • Email:

Some courses are fully or partially funded, depending upon individual circumstances.

Terms, Conditions and Disclaimer

We reserve the right to make changes and improvements to the provision of courses and other details. There are minimum numbers of students required for each course to run. Should there be insufficient numbers to run a particular course, then every effort will be made to enrol you on a similar, appropriate course.

Last modified on Wednesday, 04 November 2015 11:28


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