Sales Level 3

This apprenticeship is ideal for those who work in a sales environment. This can be face to face, inbound and outbound sales.

City and Guilds Sales level 3 (QCF) are for learners who work in, or want to work in sales within workplace where the products and services offered are directed towards other businesses/customers either face to face, inbound telephone and outbound telephone.

Learners will be able to demonstrate time planning, prioritizing information needed for sales, inputting sales information, analyzing sales data, pricing for promotions communicating sales information, handling objections, processing sales orders and customer service in sales. It can also demonstrate skills of monitoring and managing a sales team and  recruiting new sales members.

It gives learners the opportunity to:

  • Develop knowledge and skills related to the specified job roles in sales, this will include legal and regulatory requirements in sales, sales targets, sales techniques, sales responsibilities and how customer service in used in sales.
  • Achieve a nationally-recognised Level 3 qualification

What are the entry requirements?

No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification.

What can I do if I complete this course?

  • City and Guilds Level 3 Certificate and Diploma in Sales
  • Pearson Edexcel Level 2 Certificate or Diploma in Team Leading
  • Pearson BTEC Level 3

The qualification can encourage progression as learners will develop the knowledge and understanding needed to progress through associated positions and into senior roles, and can potentially provide access opportunities to further or higher education.


12 months.




Please contact the Business Development Team for further details:

  • Tel: 0151 353 4444
  • Email:

Some courses are fully or partially funded, depending upon individual circumstances.

Terms, Conditions and Disclaimer

We reserve the right to make changes and improvements to the provision of courses and other details. There are minimum numbers of students required for each course to run. Should there be insufficient numbers to run a particular course, then every effort will be made to enrol you on a similar, appropriate course.

Last modified on Wednesday, 04 November 2015 11:25


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