This apprenticeship is ideal for those who work in a sales environment. This can be face to face, inbound and outbound sales.
City and Guilds Sales level 2 (QCF) are for learners who work in, or want to work in sales within workplace where the products and services offered are directed towards other businesses/customers either face to face, inbound telephone and outbound telephone.
Learners will be able to demonstrate time planning, customer service, inputting sales information, analyzing sales data, communicating sales information, handling objections and processing sales orders.
It gives learners the opportunity to:
- Develop knowledge and skills related to the specified job roles in sales, this will include legal and regulatory requirements in sales, sales targets, sales techniques, sales responsibilities and how customer service in used in sales.
- Achieve a nationally-recognised Level 2 qualification